Original price was: ৳ 116.00.৳ 108.00Current price is: ৳ 108.00.
7%
Original price was: ৳ 450.00.৳ 400.00Current price is: ৳ 400.00.
12%
Original price was: ৳ 59.80.৳ 50.69Current price is: ৳ 50.69.
16%
Original price was: ৳ 16.90.৳ 9.63Current price is: ৳ 9.63.
44%
Original price was: ৳ 83.53.৳ 69.19Current price is: ৳ 69.19.
18%
Original price was: ৳ 419.89.৳ 380.89Current price is: ৳ 380.89.
10%
Our Terms & Conditions
Last Modified: 26 August 2025, 01:49 AM
Welcome to Dupizo! By accessing or using our website (https://www.dupizo.com) and services, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General
- Dupizo is a quick commerce platform that delivers products (grocery, daily essentials, and more) to customers within a specific time frame.
- By using our website, app, or services, you agree that you are at least 18 years old or using our services under the supervision of a parent/guardian.
2. Account & Registration
- Customers may need to register an account with accurate details (name, phone number, address).
- You are responsible for maintaining the confidentiality of your account and password.
- Dupizo reserves the right to suspend or terminate accounts for any fraudulent, abusive, or illegal activity.
3. Orders & Payments
- All prices displayed on our platform are in Bangladeshi Taka (BDT) unless otherwise stated.
- Orders are subject to availability of products.
- Dupizo reserves the right to cancel any order due to stock unavailability, pricing errors, or technical issues.
- Payment methods include Cash on Delivery (COD), Mobile Banking (e.g., bKash, Nagad), or Card Payment (where available).
4. Delivery Policy
- Delivery times (e.g., within 30–40 minutes) are estimates and may vary due to traffic, weather, or unforeseen circumstances.
- Dupizo will try its best to meet promised delivery times but will not be liable for minor delays.
- Delivery charges (if any) will be clearly shown before checkout.
5. Return & Refund Policy
- Perishable and consumable items are generally not returnable unless delivered in a damaged or expired condition.
- For eligible returns/refunds, customers must report the issue within 24 hours of delivery.
- Dupizo reserves the right to evaluate claims and provide partial/full refunds or replacements.
6. User Responsibilities
- You agree not to misuse our platform for illegal purposes, including fraudulent transactions, reselling without permission, or spreading harmful content.
- Any abusive behavior towards delivery agents or support staff will result in suspension of services.
7. Intellectual Property
- All logos, designs, trademarks, and content on Dupizo are owned by Dupizo and protected by applicable intellectual property laws.
- Users may not copy, modify, or use any material without written consent.
8. Limitation of Liability
- Dupizo is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- While we ensure product quality, Dupizo does not manufacture the items and thus is not responsible for brand defects.
9. Modification of Terms
Dupizo reserves the right to update or change these Terms & Conditions anytime. Updated versions will be posted on our website.
10. Governing Law
- These Terms & Conditions shall be governed by the laws of the People’s Republic of Bangladesh.
Contact Us
- For any questions or concerns regarding these Terms & Conditions, please contact us at:
✉️ info@dupizo.com
☎️ +880 1941-231118